Frequently Asked Question

LANGWEI SUPPORT

Can Langwei make design drawings for me?

We do not provide design services. You are responsible for submitting 2D and 3D CAD drawings, and we can then provide a Design for Manufacturing review upon receiving your order.


How long does a quotation take?

In most cases, we respond within 2 days after receiving your design drawings. If the quote is delayed, we will notify you as soon as possible.

Can I use my own material for production?

Yes, customer-supplied material is fine so long as it fits with our machine capabilities.


How do I know my design will be kept confidential?

We of course will sign and adhere to any non-disclosure or confidentiality agreement. We also have a strict policy within our factory that no photographs are ever allowed of a customer’s product without express permission.

Can we visit your company before our business?

Yes, sure. Welcome to visit our factory at your free time.

               Can’t find the answer you’re looking for? Send us an email at lw@langweicnc.com for an answer.

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